Fixed fees. Zero commissions.
We charge a flat monthly fee for our services. Your customer payments go directly into your bank account — we never take a percentage.
For early-stage businesses and creators
- Custom web application (up to 10 pages)
- Basic hosting & infrastructure
- SSL certificate & security setup
- Monthly maintenance
- Email support (48h response)
- 1 payment gateway integration
- Uptime monitoring
For scaling businesses with active users
- Custom web application (unlimited pages)
- High-availability cloud hosting
- DDoS protection & WAF
- 24/7 proactive monitoring
- Bi-weekly software updates
- Priority support (12h response)
- Up to 3 payment gateway integrations
- Admin dashboard & analytics
- Auto-scaling infrastructure
For large organisations & high-volume platforms
- Everything in Growth
- Multi-region redundancy
- Dedicated DevOps engineer
- SLA-backed response times
- Custom integrations & APIs
- White-label solutions
- Dedicated Slack channel support
- Quarterly business reviews
- Compliance documentation
All plans are custom-quoted based on your specific requirements. Book a discovery call and we'll provide a precise monthly figure within 24 hours.
How our billing actually works
What we charge you
A fixed monthly fee for software hosting, infrastructure, maintenance, technical support, software updates, security, and monitoring — agreed upfront.
Your customer payments
Your customers pay you through your own payment gateway and merchant account. Those funds go directly to your designated bank account. We have no access to them.
Zero commissions
We do not collect, hold, route, split, or take a percentage from customer payments. Our revenue comes solely from the fixed service fees we invoice you separately.
Common questions
Do you take a percentage of my sales?
No. ScreenTip charges fixed service fees only. Your customers pay you directly through your own payment gateway, and those funds settle directly to your bank account. We never touch customer payments.
How are fees calculated?
Every project is unique. We scope your requirements and give you a fixed monthly quote covering hosting, software, maintenance, support, and updates. There are no variable charges based on traffic or revenue.
What's included in the monthly fee?
Your monthly fee covers: cloud hosting, infrastructure management, software maintenance, bug fixes, security monitoring, software updates, and technical support — everything your platform needs to run.
Can I upgrade or downgrade my plan?
Yes. As your needs evolve, we'll adjust your service scope and pricing accordingly. There are no lock-in contracts beyond our standard agreement period.
Do I own the software you build?
Ownership terms are defined in your service agreement and vary by engagement type. We're happy to discuss IP ownership structures during your discovery call.
What happens if I want to cancel?
We have a clear offboarding process. You'll receive all relevant code, assets, and documentation. Notice periods are agreed upfront in your contract.
Still have questions?
Talk to us